Have you ever heard the saying "The customer is always right?"  Well, I completely disagree with this statement.  For example, a customer was very upset when he heard that our shake machine was broken.  He bought a meal, with a large soda cup.  At this time all of our drinks were a dollar.  He said: "Well the least you can do is fill my cup up with ice cream and eventually it'll melt into a vanilla shake, since your shake machine is broken."  I told him no, because that's like giving him seven ice cream cones for a dollar, which is ridiculous.  If you want ice cream, you can pay for it.  Obviously I didn't say that but that's what I was thinking.  He came back the next day requesting the same thing and my manager gave it to him.  He was so rude, and it made me so angry that he got away with it.  With all this being said, is the customer ALWAYS right?

Okay so you have all heard stories about ridiculous customers...I think it's time for a co-worker story.
At McDonald's, we have what is called a "tea cart," which is obviously used to fill up the tea containers.  One day my manager asked one of my co-workers to go fill up the tea in the lobby.  This young man (who shall remain nameless), takes the tea cart out to the lobby, whips it around the corner and spills it ALL OVER THE FLOOR.  This is a cart that has individual tubs of tea, and every one of them was filled up.  I mean, the tea covered the ground all the way from the front counter, to the back door.  Surprisingly my manager wasn't angry at all, but told him to go get the store vacuum from the shed.  I kid you not he comes back with a LEAF BLOWER and asks if that is the store vac.  Let's just say I'm pretty sure everyone in grill peed their pants laughing, and the guys will never let him live that down.

So...in case you didn't know, McDonald's is featuring their new 'Mighty Wings' which are crispy, spicy chicken wings.  As cashiers, we are to suggestive sell them-this means we ask every customer if they would like to try them.  Because they are rather expensive, most people say no and move on.
A couple weeks ago, there was an older gentlemen who came through the drive thru.  I asked him if he wanted to try them, and unlike most customers, he started asking me questions about them.  First he asked me what they were, and if they were spicy.  So I answered his questions and told him they were supposedly spicy (I have not tried them).  Out of no where, with the most depressed voice he said: "I can't, I can't do spicy.  I'm sorry."  I died laughing because I had never gotten such a strange, heart felt response before.

Has anyone tried Mighty Wings?

A lot of people ask me what the craziest request I've ever received at work was.  There are honestly so many insane things that customers ask me on a daily basis.....I'm not sure I really have a solid answer to their question.  This past Sunday, I had a customer say exactly this: "Can I have a suicide?" (which if you don't know, is every drink mixed together).  At first I thought I didn't hear him correctly so I asked him to repeat himself.  When he did I was so angry that he was so serious.  I went to my manager and said "Am I allowed to do this? Please tell me I'm not allowed to do this and can tell him no."  Her response to me was "Yes, they will have to go to the lobby to make it though."  I was so mad that we accepted such a ridiculous request.  Who does that?  When he came to the window he acted as if nothing was wrong.  I was expecting him to laugh as if it was a joke, like so many people do at McDonald's.  Everything is a joke at fast food restaurants.

Okay..story time.  The only relatively enjoyable thing about working in fast food is weird/crazy/funny things happen to you. If any of you have ever worked with fast food, I'm sure you understand completely.  So this past weekend I had a customer hand me money through the drive thru, and he dropped a dollar bill on the ground between his car and the drive thru window.  I told him not to worry about it, so he listened and drove away.  About twenty minutes later a woman came through the drive thru with a passenger who I'm assuming was her son. (At this time the dollar was still on the ground because I had no time to get it).  She pulls up to the window, tells me to change something on her order and tries to convince me that when she reached her hand out to give me the money, I wasn't paying attention so she dropped the dollar (which by the way hadn't even happened yet because I was fixing her order, so I had not asked for any money).  She had her son get out of the car in the drive thru, walk around the car, and pick up money which didn't belong to him.  I just thought it was hilarious because I knew exactly where that money had come from, but this lady frantically tried to convince me that I made her drop the dollar....I swear the things people do for money is ridiculous.